Emarat Shares its Leading Retail Experience with a Delegation from Indonesia
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01/01/14
 

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Emarat Shares its Leading Retail Experience with a Delegation from Indonesia
A delegation from different oil companies in Indonesia, visited Emirates General Petroleum Corporation "Emarat” to observe the procedures and processes adopted by the Corporation in the fields of service stations management, in addition to the best practices followed regarding environment protection, safety, health and maintenance.

Mr. Darren Smith Manager, Retail Marketing Support at Emarat welcomed the delegation, stressing that Emarat always seeks the establishment of ongoing cooperation and collaboration ties with the oil companies. Emarat also aspires to share its pioneering experience in establishing and managing service stations, in addition to quality control systems implemented at the corporation.

Mr. Darren said that Emarat endeavors to adopt methodical plans to elevate its services and to distinguish it on all aspects, in addition to enhancing its capabilities. Emarat is committed to the highest quality standards and criteria of service, health and safety, in addition to environment protection.

The delegation made a field visit to some service stations where they observed the nature and level of service provided at the stations, especially at the convenience stores that offer a wide selection of goods and products. These stores are staffed with experienced and skilled employees who are highly qualified to meet the customers' needs.

The delegation also examined the strict systems applied in regular maintenance operations, in addition to the environmental precautions that are followed through all the facilities, such as oil change and car wash services, in order to reduce their environmental effect. Additionally, vapor recovery systems are implemented to absorb the vapors emitting from the stations.

At the end of the visit, Indonesian’s delegation praised the level and high caliber of the services provided by Emarat, saying that such visits are important for experience sharing; as they are benefit all parties in enhancing their skills and capacities.

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Delegation in front of one of the Convenience Stores
 
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